Privacy Policy

Last updated: December 24, 2025

Frequency Zen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using Frequency Zen, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

1. Information Stored Locally on Your Device

Frequency Zen stores certain information locally on your device to provide a personalized experience:

  • App Preferences: Your audio settings, volume levels, visual preferences, and UI preferences
  • Saved Content: Your custom playlists, audio mixes, and frequency sequences
  • Usage Data: Your playback history and favorite frequencies (stored locally only)

This information is stored only on your device using browser local storage (for web) or device storage (for mobile apps). We do not have access to this information, and it is never transmitted to our servers.

2. Automatically Collected Information

When you use Frequency Zen, we may automatically collect certain information:

  • Usage Analytics: We use Google Analytics to collect anonymous usage statistics, including:
    • Pages visited and features used
    • Session duration and frequency of use
    • Device type, operating system, and browser information
    • General geographic location (country/region level, not precise location)
  • Technical Information: Device identifiers, IP address (anonymized), and app version

This information is collected anonymously and cannot be used to identify you personally.

3. Information We Do NOT Collect

Frequency Zen does not collect:

  • Personal identification information (name, email, phone number)
  • Payment or financial information
  • Precise location data
  • Contact lists or address book information
  • Photos, videos, or other media files
  • Biometric data

How We Use Your Information

We use the collected information for the following purposes:

  • Service Functionality: To provide, maintain, and improve our Service
  • Analytics: To understand how users interact with our app and identify areas for improvement
  • Personalization: To remember your preferences and provide a customized experience
  • Technical Support: To diagnose technical issues and ensure app stability
  • Legal Compliance: To comply with applicable laws and regulations

Third-Party Services

Frequency Zen uses third-party services that may collect information used to identify you. Links to privacy policies of third-party service providers used by our app:

Google Analytics

We use Google Analytics to analyze app usage and improve our Service. Google Analytics collects anonymous usage data. You can learn more about how Google uses data at https://policies.google.com/privacy

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on

Google AdMob

Our app displays advertisements through Google AdMob. AdMob may collect and use information about your device and app usage to show personalized ads. You can learn more about AdMob's privacy practices at https://support.google.com/admob/answer/6128543

You can manage your ad preferences in your device settings or through Google's Ad Settings at https://adssettings.google.com

Data Storage and Security

Local Storage

All app preferences and saved content are stored locally on your device. This data remains on your device and is not transmitted to our servers or third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain analytics data for as long as necessary to provide our Service and comply with legal obligations. Local app data remains on your device until you uninstall the app or clear app data.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request information about what data we collect
  • Deletion: You can request deletion of your data (note: local app data can be cleared by uninstalling the app)
  • Opt-Out: You can opt-out of analytics and personalized advertising through your device settings
  • Data Portability: You can export your saved playlists and preferences (stored locally on your device)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Frequency Zen is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Frequency Zen
Website: https://zoneout.space

For privacy-related inquiries, please visit our website or use the contact methods available through our app or website.

Additional Information

California Privacy Rights: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us to learn more about your rights.

European Privacy Rights: If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR). Please contact us to exercise these rights.

Medical Disclaimer: Frequency Zen is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. Individual experiences may vary. Consult a healthcare professional for medical advice.